Accessibility Statement for Skip Hire Feltham

This accessibility statement explains how Skip Hire Feltham works to make our services and online information accessible to everyone. We aim to align our digital content and local service information with WCAG 2.1 AA compliance standards and to apply inclusive design principles across our Feltham skip hire offerings. Our goal is to remove barriers so customers across the Feltham area can arrange skip hire with confidence and ease.

We are committed to continuous improvement of usability for all users, including those who rely on assistive technologies. This statement covers our website content related to skip hire in Feltham, booking forms, downloadable resources and any published information that helps residents and businesses in Feltham access our skip hire services.

We provide robust screen-reader support and work to ensure that content is structured semantically. Key accessibility features include:

• Keyboard navigation support so users can operate pages and forms without a mouse.
• Clear headings, landmarks and meaningful link text for improved screen-reader navigation.
• Alternative text for images and descriptive captions where appropriate.

We aim to ensure that the Feltham skip hire booking process is accessible, including sign-up, selection of skip sizes, scheduling and payment flows. Where documents or resources are provided, such as instructions for permitted and prohibited waste, we endeavor to make those documents accessible or to offer alternative formats on request. If a particular page or resource does not meet accessibility expectations, we will provide an alternative means to access the same information.

Our approach to accessibility incorporates both automated testing and manual review. We perform periodic checks for colour contrast, logical content order, keyboard focus visibility and semantic markup. For media content we add captions or transcripts where feasible and ensure that PDF attachments are tagged and structured with headings so assistive technology can interpret them.

We also coordinate with partners and third-party tools used in our Feltham skip services to ensure their interfaces are as accessible as possible. Where third-party elements limit accessibility, we document the limitation and provide a supported alternative for completing a task such as booking a skip or requesting a collection.

Navigation improvements include keyboard navigation enhancements, visible focus indicators, and logical tab order for interactive controls. We provide skip links to bypass repetitive content and ensure forms have clear labels and error messages that are announced by screen readers.

Testing methods include automated tools, manual keyboard-only walkthroughs, and targeted usability checks with assistive technologies. Our in-house accessibility checks reference WCAG 2.1 AA success criteria and focus on real-world tasks such as arranging a delivery, selecting a skip type, or checking collection schedules for skip hire in Feltham.

If you encounter any accessibility barriers or need content in an alternative format—such as large print, braille, audio recording or a plain-text version—please contact our accessibility team using the contact channels provided on our site or through your existing service contact point. We will respond to accessibility requests and offer a reasonable solution; we aim to reply within five working days and, where needed, provide a clear timeline for fulfilment.